Catheter and Urology Catheter and Urology

Shipping Policies

SHOPMASH.com is here to serve patients, seniors, care givers, and consumers all over the world. We are happy to ship to the destinations below.

    Carrier logos
  • All 50 States
  • U.S.Territories
  • International

Shipping Rates
Shipments to the 48 contiguous states:
Free shipping is provided to our customers' on most orders over $99*. For orders $99 and under, there is a nominal shipping charge.

* Some overweight and over-size item may not qualify.

Shipments to Alaska and Hawaii
Shipping to Alaska and Hawaii will incur additional shipping and handling charges. The cost will depend on the weight of the package.

Rush Delivery
Rush delivery service is available to our customers when the product is available. Additional charges apply to rush delivery. The cost will depend on the weight of the package and the destination of the shipment. Rush orders are shipped FEDEX, AIRBORNE, and UPS NEXT DAY depending on the Destination.

International and U. S. Territory Shipments
International shipments will incur separate shipping and handling charges. The cost will depend on the weight and the size of the package. You will also select from FedEx, UPS Airmail or US Postal Service. Any duties and taxes imposed by the country will be the customers' responsibility.

Destination Delivery Service Shipping Time Orders over $ 99 Orders $ 99 & Under
Continental US
FedEx Ground
1 - 6 business days
** FREE **
$ 9.95
 
US Priority Mail
2 - 6 business days
** FREE **
$ 9.95
Hawaii and Alaska
FedEx 2-Day
Guaranteed 2-Day
*
*
U. S. Territories
UPS WW Express
4 - 6 business days
*
*
 
US Priority Mail
4 - 7 business days
*
*
International
UPS WW ExpressUS
4 - 6 business days
*
*
 
Express Mail Int'l
5 - 7 business days
*
*
Canada
USPS - Standard
4 - 8 business days
*
*
 
UPS - WW Express
3 - 5 business days
*
*

* Any duties and taxes imposed by the country will be the customers' responsibility.
** Some over-weight and over-size item may not qualify

When to Expect Your Package
Domestic Destinations
All products will be shipped FedEx or UPS Ground within the United States to provide your delivery usually, same business day if ordered before 2PM (CST). Your order usually arrives within 48 hours. Some items not in stock may require up to 6 business days depending on the warehouse and shipping destination.

Your package can be tracked from your Order Status button on the SHOPMASH.com home page.

International and U. S. Territory Destinations
Your package will arrive within 10 to14 business days depending on the carrier and shipping method you select. SHOPMASH.com is not responsible for any delays in customs.

Problem Orders
If you have any questions about your order, you can e-mail us at mashnetadmin@bellsouth.net.

You can also contact us by calling our toll-free number at 1-800-768-9182.

Back-Ordered Items
Occasionally, some items may be out of stock and will be on back-order status. We will process the remaining ordered items and ship the partial order. You will only be charged for the items immediately shipped plus the shipping charge if any. We will inform you by e-mail when this occurs. When we receive your item(s) in stock, we will ship it to you and charge you only for that item without any additional shipping charges.

If an item has been discontinued and is no longer available, we will cancel that item from your order and inform you by e-mail. You will not be charged for any discontinued items.

International Orders
International customers are welcome.  All orders must be placed via our phone order system at 205-664-2059 prompt 4. Currently, international orders can not be placed on-line through SHOPMASH.com. Our shipping policy and times will be different from the continental U. S. orders. Simply place the order by phone and we will quote your the shipping time and cost.

Any duties and taxes imposed by the country will be the customers' responsibility. All prices shown on our on-line catalog are in U. S. Dollars. Any monetary conversions are the responsibility of the buyer. If you have any further questions regarding International orders, please e-mail us at mashnetadmin@bellsouth.net.

If you have any additional questions about our shipping policies, please e-mail us at mashnetadmin@bellsouth.net.


Need Help? No problem! Our customer service specialists are available at 1-800-768-9182
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